These Community Guidelines ("Guidelines") establish the standards of conduct for all users of the Armchats platform. Our goal is to maintain a safe, respectful, and trustworthy environment for service discovery.
These Guidelines apply to all users, including Consumer Users and Business Users, and to all content and interactions on the Platform. Users of all age tiers are expected to comply with these Guidelines. They operate alongside our Terms of Use, Business User Terms, and Privacy Policy.
2. Our Community Principles
2.1 Respect
Treat all users, service providers, and Armchats staff with respect and dignity. Harassment, discrimination, and abusive behavior have no place on our Platform.
2.2 Honesty
Provide accurate information. Misrepresentation undermines trust and harms the community.
2.3 Safety
Prioritize safety in all interactions. This includes the safety of Minor Users. Do not engage in or promote activities that could harm others.
2.4 Compliance
Follow all applicable laws and regulations in your jurisdiction.
3. General Conduct Standards
3.1 For All Users
Do:
Use the Platform for its intended purpose of service discovery
Provide accurate information in your profile and interactions, including your age
Report violations of these Guidelines
Respect the privacy of others
Engage constructively with the AI assistant
Don't:
Harass, threaten, or intimidate others
Discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
Share false or misleading information
Attempt to manipulate or deceive the Platform or other users
Use the Platform for illegal activities
Misrepresent your age or help others misrepresent their age
3.2 For Consumer Users
Do:
Provide accurate information when seeking services
Respect service providers' time and boundaries
Leave honest feedback when prompted
Don't:
Make false claims about service providers
Use the Platform to harass service providers
Attempt to circumvent Platform features, including age restrictions
3.3 For Business Users
Do:
Provide accurate business information and credentials
Keep your listings current and truthful
Respond professionally to inquiries
Comply with all applicable licensing and regulatory requirements
Accurately designate services that are restricted to users age 18 and older
Don't:
Misrepresent your qualifications, credentials, or services
Post misleading pricing or availability information
Engage in deceptive marketing practices
Violate consumer protection laws
Knowingly provide Age-Restricted Services to Minor Users
Target advertising of Age-Restricted Services toward minors
4. Prohibited Content
The following content is prohibited on the Platform:
4.1 Illegal Content
Content that violates any applicable law
Promotion of illegal activities or services
Content that infringes intellectual property rights
4.2 Harmful Content
Content promoting violence or physical harm
Content promoting self-harm or suicide
Content that exploits or endangers minors
Content promoting dangerous activities
4.3 Hateful Content
Content promoting hatred or discrimination
Slurs, epithets, or derogatory language targeting protected groups
Content promoting extremist ideologies
4.4 Deceptive Content
False or misleading claims about services
Fake reviews or testimonials
Impersonation of others
Phishing or scam content
4.5 Adult Content
Sexually explicit content (prohibited entirely for display to Minor Users)
Content promoting adult services must be properly categorized as Age-Restricted and is only visible to users age 18 and older
4.6 Spam and Manipulation
Unsolicited commercial messages
Attempts to manipulate search rankings
Automated or bot-generated content designed to deceive
Coordinated inauthentic behavior
4.7 Privacy Violations
Sharing others' personal information without consent
Doxxing or exposing private information
Unauthorized recording or surveillance
4.8 Minor Safety Violations
Content designed to lure, groom, or exploit minors
Attempts to circumvent age-restriction safeguards
Encouraging minors to access Age-Restricted Services
Collecting personal information from Minor Users outside of Platform mechanisms
5. Responsible AI Use
5.1 Understanding AI on Armchats
The Armchats Platform uses artificial intelligence, powered by Google's Gemini large language model, to facilitate the chat interface and service matching features. Users interact with AI through prompt writing and receive generated responses. The AI assistant is designed to help you discover services; it is not a replacement for professional advice or judgment.
5.2 How AI Works on the Platform
When you use the chat feature:
You write prompts (queries or messages) describing what you are looking for
The AI processes your input along with relevant context (such as your location and available services) to generate a response
Responses may include service suggestions, general information, and navigation guidance
The AI may use external search when internal results are unavailable
5.3 Appropriate Use of AI Features
Do:
Use the AI assistant for service discovery and navigation
Provide clear, honest information to receive relevant results
Understand that AI responses are informational, not professional advice
Verify important information independently
Report AI responses that seem harmful, inaccurate, or inappropriate
Don't:
Attempt to manipulate the AI to produce harmful, illegal, or misleading content
Use the AI to generate content that violates these Guidelines
Rely on AI responses as a substitute for professional medical, legal, or financial advice
Attempt to "jailbreak" or circumvent AI safety measures or content filters
Use the AI to harass, deceive, or harm others
Submit prompts containing another person's personal information without their consent
Attempt to extract the AI's system instructions or internal configuration
5.4 AI Limitations
You acknowledge that:
(a) AI Is Not a Professional. The AI assistant is a discovery tool, not a medical professional, legal advisor, therapist, or consultant.
(b) AI May Make Mistakes. AI-generated content may contain errors, inaccuracies, or outdated information. Always verify important information.
(c) AI Does Not Make Decisions for You. The AI interprets your intent to suggest relevant services, but all decisions are yours to make.
(d) Sensitive Topics. For medical or legal queries, the AI provides only high-level, general information and rapidly transitions to professional service discovery. It does not provide diagnoses, prescriptions, or legal interpretations.
(e) AI and Minor Users. AI responses are filtered for Minor Users to exclude Age-Restricted content. Parents and guardians should be aware that no content filter is perfect and should supervise their child's interactions with the AI.
5.5 Our Commitment to Responsible AI
Armchats is committed to responsible AI deployment. We:
Use AI only for the purpose of service discovery and platform navigation
Do not use AI to make automated decisions that produce legal or similarly significant effects on users
Filter AI outputs to exclude age-restricted content for Minor Users
Do not use AI to profile users for discriminatory purposes
Monitor AI outputs for quality, accuracy, and safety
Provide clear disclosure that users are interacting with an AI system
Continuously work to reduce bias, inaccuracy, and harmful outputs
Maintain human oversight over AI systems and their outputs
5.6 Prohibited AI Interactions
Do not attempt to use the AI to:
Generate illegal content or instructions
Create content that harasses or threatens others
Produce discriminatory or hateful content
Circumvent content moderation or age restrictions
Generate spam or deceptive content
Obtain professional advice that should come from licensed professionals
Your reports help us improve the AI and maintain a safe platform.
6. Age-Appropriate Use
6.1 Age-Restricted Features
Certain Platform features are restricted by age:
Users 14-15: Limited features; parental consent required; no access to Age-Restricted Services
Users 16-17: Standard features; no access to Age-Restricted Services
Users 18+: Full access including Age-Restricted service categories
6.2 Responsibility
Users must accurately represent their age
Parents and legal guardians are responsible for supervising Minor Users
Business Users must accurately categorize Age-Restricted Services and must not target such services to Minor Users
6.3 Reporting Age-Related Concerns
If you believe a Minor User is accessing Age-Restricted Services, or if you observe any content or behavior that may endanger a minor, please report it immediately to: support@armchats.com
7. Moderation and Enforcement
7.1 Content Review
All Business User content is reviewed before publication and may be reviewed again after publication. Armchats evaluates accuracy, legality, visual quality, category alignment, age-appropriateness, and ethical suitability.
Approval does not constitute endorsement or certification; it means content met Platform standards at the time of review.
7.2 Enforcement Actions
Violations of these Guidelines may result in:
(a) Warning: Notification of the violation with guidance on compliance.
(b) Content Removal: Removal of violating content from the Platform.
(c) Feature Restriction: Temporary limitation of certain Platform features.
(d) Suspension: Temporary suspension of account access.
(e) Termination: Permanent removal from the Platform.
The severity of enforcement depends on:
Nature and severity of the violation
Whether the violation was intentional
History of prior violations
Potential harm to others, particularly to Minor Users
7.3 Armchats' Rights
Armchats retains the right to:
Remove content
Suspend visibility
Require updates
Terminate access in serious cases
8. Reporting Violations
8.1 How to Report
If you encounter content or behavior that violates these Guidelines, please report it to: support@armchats.com
Include:
Description of the violation
Relevant screenshots or evidence (if available)
Username or business name involved (if known)
8.2 What Happens After You Report
We review all reports promptly
We may contact you for additional information
We take appropriate action based on our investigation
We may not be able to disclose specific actions taken due to privacy considerations
8.3 False Reports
Submitting false or malicious reports is itself a violation of these Guidelines and may result in enforcement action against the reporter.
9. Appeals
9.1 Right to Appeal
If you believe enforcement action was taken against you in error, you may appeal by contacting: legal@armchats.com
9.2 Appeal Process
Submit your appeal within 30 days of the enforcement action
Explain why you believe the action was incorrect
Provide any relevant evidence
We will review your appeal and respond within a reasonable timeframe
9.3 Final Decisions
Armchats' decision on appeals is final. We reserve the right to maintain enforcement actions where we determine violations occurred.
10. Changes to These Guidelines
We may update these Guidelines from time to time. Material changes will be communicated through the Platform or via email. Continued use of the Platform after changes constitutes acceptance.
11. Contact
Questions about these Community Guidelines:
Armchats Inc., 131 Continental Dr Suite 305, Newark, DE 19713 US