Community Guidelines

1. Introduction

These Community Guidelines ("Guidelines") establish the standards of conduct for all users of the Armchats platform. Our goal is to maintain a safe, respectful, and trustworthy environment for service discovery.

These Guidelines apply to all users, including Consumer Users and Business Users, and to all content and interactions on the Platform. Users of all age tiers are expected to comply with these Guidelines. They operate alongside our Terms of Use, Business User Terms, and Privacy Policy.

2. Our Community Principles

2.1 Respect

Treat all users, service providers, and Armchats staff with respect and dignity. Harassment, discrimination, and abusive behavior have no place on our Platform.

2.2 Honesty

Provide accurate information. Misrepresentation undermines trust and harms the community.

2.3 Safety

Prioritize safety in all interactions. This includes the safety of Minor Users. Do not engage in or promote activities that could harm others.

2.4 Compliance

Follow all applicable laws and regulations in your jurisdiction.

3. General Conduct Standards

3.1 For All Users

Do:

• Use the Platform for its intended purpose of service discovery
• Provide accurate information in your profile and interactions, including your age
• Report violations of these Guidelines
• Respect the privacy of others
• Engage constructively with the AI assistant

Don't:

• Harass, threaten, or intimidate others
• Discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Share false or misleading information
• Attempt to manipulate or deceive the Platform or other users
• Use the Platform for illegal activities
• Misrepresent your age or help others misrepresent their age

3.2 For Consumer Users

Do:

• Provide accurate information when seeking services
• Respect service providers' time and boundaries
• Leave honest feedback when prompted

Don't:

• Make false claims about service providers
• Use the Platform to harass service providers
• Attempt to circumvent Platform features, including age restrictions

3.3 For Business Users

Do:

• Provide accurate business information and credentials
• Keep your listings current and truthful
• Respond professionally to inquiries
• Comply with all applicable licensing and regulatory requirements
• Accurately designate services that are restricted to users age 18 and older

Don't:

• Misrepresent your qualifications, credentials, or services
• Post misleading pricing or availability information
• Engage in deceptive marketing practices
• Violate consumer protection laws
• Knowingly provide Age-Restricted Services to Minor Users
• Target advertising of Age-Restricted Services toward minors

4. Prohibited Content

The following content is prohibited on the Platform:

4.1 Illegal Content

• Content that violates any applicable law
• Promotion of illegal activities or services
• Content that infringes intellectual property rights

4.2 Harmful Content

• Content promoting violence or physical harm
• Content promoting self-harm or suicide
• Content that exploits or endangers minors
• Content promoting dangerous activities

4.3 Hateful Content

• Content promoting hatred or discrimination
• Slurs, epithets, or derogatory language targeting protected groups
• Content promoting extremist ideologies

4.4 Deceptive Content

• False or misleading claims about services
• Fake reviews or testimonials
• Impersonation of others
• Phishing or scam content

4.5 Adult Content

• Sexually explicit content (prohibited entirely for display to Minor Users)
• Content promoting adult services must be properly categorized as Age-Restricted and is only visible to users age 18 and older

4.6 Spam and Manipulation

• Unsolicited commercial messages
• Attempts to manipulate search rankings
• Automated or bot-generated content designed to deceive
• Coordinated inauthentic behavior

4.7 Privacy Violations

• Sharing others' personal information without consent
• Doxxing or exposing private information
• Unauthorized recording or surveillance

4.8 Minor Safety Violations

• Content designed to lure, groom, or exploit minors
• Attempts to circumvent age-restriction safeguards
• Encouraging minors to access Age-Restricted Services
• Collecting personal information from Minor Users outside of Platform mechanisms

5. Responsible AI Use

5.1 Understanding AI on Armchats

The Armchats Platform uses artificial intelligence, powered by Google's Gemini large language model, to facilitate the chat interface and service matching features. Users interact with AI through prompt writing and receive generated responses. The AI assistant is designed to help you discover services; it is not a replacement for professional advice or judgment.

5.2 How AI Works on the Platform

When you use the chat feature:

• You write prompts (queries or messages) describing what you are looking for
• The AI processes your input along with relevant context (such as your location and available services) to generate a response
• Responses may include service suggestions, general information, and navigation guidance
• The AI may use external search when internal results are unavailable

5.3 Appropriate Use of AI Features

Do:

• Use the AI assistant for service discovery and navigation
• Provide clear, honest information to receive relevant results
• Understand that AI responses are informational, not professional advice
• Verify important information independently
• Report AI responses that seem harmful, inaccurate, or inappropriate

Don't:

• Attempt to manipulate the AI to produce harmful, illegal, or misleading content
• Use the AI to generate content that violates these Guidelines
• Rely on AI responses as a substitute for professional medical, legal, or financial advice
• Attempt to "jailbreak" or circumvent AI safety measures or content filters
• Use the AI to harass, deceive, or harm others
• Submit prompts containing another person's personal information without their consent
• Attempt to extract the AI's system instructions or internal configuration

5.4 AI Limitations

You acknowledge that:

(a) AI Is Not a Professional. The AI assistant is a discovery tool, not a medical professional, legal advisor, therapist, or consultant.

(b) AI May Make Mistakes. AI-generated content may contain errors, inaccuracies, or outdated information. Always verify important information.

(c) AI Does Not Make Decisions for You. The AI interprets your intent to suggest relevant services, but all decisions are yours to make.

(d) Sensitive Topics. For medical or legal queries, the AI provides only high-level, general information and rapidly transitions to professional service discovery. It does not provide diagnoses, prescriptions, or legal interpretations.

(e) AI and Minor Users. AI responses are filtered for Minor Users to exclude Age-Restricted content. Parents and guardians should be aware that no content filter is perfect and should supervise their child's interactions with the AI.

5.5 Our Commitment to Responsible AI

Armchats is committed to responsible AI deployment. We:

• Use AI only for the purpose of service discovery and platform navigation
• Do not use AI to make automated decisions that produce legal or similarly significant effects on users
• Filter AI outputs to exclude age-restricted content for Minor Users
• Do not use AI to profile users for discriminatory purposes
• Monitor AI outputs for quality, accuracy, and safety
• Provide clear disclosure that users are interacting with an AI system
• Continuously work to reduce bias, inaccuracy, and harmful outputs
• Maintain human oversight over AI systems and their outputs

5.6 Prohibited AI Interactions

Do not attempt to use the AI to:

• Generate illegal content or instructions
• Create content that harasses or threatens others
• Produce discriminatory or hateful content
• Circumvent content moderation or age restrictions
• Generate spam or deceptive content
• Obtain professional advice that should come from licensed professionals
• Create content that could harm minors
• Generate or disseminate misinformation

5.7 Reporting AI Issues

If you encounter AI responses that are:

• Harmful or dangerous
• Clearly inaccurate or misleading
• Discriminatory or biased
• Age-inappropriate (shown to a Minor User)
• Otherwise problematic

Please report them to: support@armchats.com

Your reports help us improve the AI and maintain a safe platform.

6. Age-Appropriate Use

6.1 Age-Restricted Features

Certain Platform features are restricted by age:

• Users 14-15: Limited features; parental consent required; no access to Age-Restricted Services
• Users 16-17: Standard features; no access to Age-Restricted Services
• Users 18+: Full access including Age-Restricted service categories

6.2 Responsibility

• Users must accurately represent their age
• Parents and legal guardians are responsible for supervising Minor Users
• Business Users must accurately categorize Age-Restricted Services and must not target such services to Minor Users

6.3 Reporting Age-Related Concerns

If you believe a Minor User is accessing Age-Restricted Services, or if you observe any content or behavior that may endanger a minor, please report it immediately to: support@armchats.com

7. Moderation and Enforcement

7.1 Content Review

All Business User content is reviewed before publication and may be reviewed again after publication. Armchats evaluates accuracy, legality, visual quality, category alignment, age-appropriateness, and ethical suitability.

Approval does not constitute endorsement or certification; it means content met Platform standards at the time of review.

7.2 Enforcement Actions

Violations of these Guidelines may result in:

(a) Warning: Notification of the violation with guidance on compliance.

(b) Content Removal: Removal of violating content from the Platform.

(c) Feature Restriction: Temporary limitation of certain Platform features.

(d) Suspension: Temporary suspension of account access.

(e) Termination: Permanent removal from the Platform.

The severity of enforcement depends on:

• Nature and severity of the violation
• Whether the violation was intentional
• History of prior violations
• Potential harm to others, particularly to Minor Users

7.3 Armchats' Rights

Armchats retains the right to:

• Remove content
• Suspend visibility
• Require updates
• Terminate access in serious cases

8. Reporting Violations

8.1 How to Report

If you encounter content or behavior that violates these Guidelines, please report it to: support@armchats.com

Include:

• Description of the violation
• Relevant screenshots or evidence (if available)
• Username or business name involved (if known)

8.2 What Happens After You Report

• We review all reports promptly
• We may contact you for additional information
• We take appropriate action based on our investigation
• We may not be able to disclose specific actions taken due to privacy considerations

8.3 False Reports

Submitting false or malicious reports is itself a violation of these Guidelines and may result in enforcement action against the reporter.

9. Appeals

9.1 Right to Appeal

If you believe enforcement action was taken against you in error, you may appeal by contacting: legal@armchats.com

9.2 Appeal Process

• Submit your appeal within 30 days of the enforcement action
• Explain why you believe the action was incorrect
• Provide any relevant evidence
• We will review your appeal and respond within a reasonable timeframe

9.3 Final Decisions

Armchats' decision on appeals is final. We reserve the right to maintain enforcement actions where we determine violations occurred.

10. Changes to These Guidelines

We may update these Guidelines from time to time. Material changes will be communicated through the Platform or via email. Continued use of the Platform after changes constitutes acceptance.

11. Contact

Questions about these Community Guidelines:

Armchats Inc., 131 Continental Dr Suite 305, Newark, DE 19713 US

Email: support@armchats.com